Customer service
PRE SALES PRE SALES
Provide appropriate guidance and complete set of machine information according to customers’ development needs.
On-the-spot visit to JOWUEY factory
Cutting programme consulting
All series of machine data
Inspection with the same area customers
Machine import process guide
Customer feedback
IN SALE IN SALE
Draw up plan of develop solutions based on feasibility and industry development needs in the region.
Order delivery query
Machine water, electrical and gas planning
Remote installation guidance
On-site installation guidance
Machine operating guidelines and training
Machine maintenance guidance
AFTER SALE AFTER SALE
Provide more installing information of laser machines, convenient for customers to assemble.
Installing videos
Online fault declaration
2-year whole machine warranty
Remote repair guidance
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JOWUEY Support
Shandong JOWUEY has always been committed to the innovation of laser cutting technology and the innovative and sustainable development of the laser cutting industry. It has established an integrated and differentiated laser intelligent industry chain and service system in multiple dimensions, and promoted the continuous rapid growth of the enterprise with technological innovation.
For CO2
Video
Video
For Fiber
Video
Video
Free Training
We JOWUEY Corporation are committed to providing our customers with the latest industrial Automatic Furniture product line technology to suit their particular needs better.We supply machines to a wide variety of manufacturing sectors including aerospace, automotive, marine, recreational vehicles, 3D sculpture, concept models, pattern making, formed plastics and woodworking among others.
We JOWUEY Corporation are committed to providing our customers with the latest industrial Automatic Furniture product line technology to suit their particular needs better. We supply machines to a wide variety of manufacturing sectors including aerospace, automotive, marine, recreational vehicles, 3D sculpture, concept models, pattern making, formed plastics and woodworking among others. We JOWUEY Corporation are committed to providing our customers with the latest industrial Automatic Furniture product line technology to suit their particular needs better.We supply machines to a wide variety of manufacturing sectors including aerospace, automotive, marine, recreational vehicles, 3D sculpture, concept models, pattern making, formed plastics and woodworking among others.
JOWUEY
How can we guarantee quality?
Always a pre-production sample before mass production.
Always final Inspection before shipment.
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Customer Evaluation
1). During the working process of the machine, the operator is prohibited from leaving without authorization to avoid unnecessary losses.
2). Do not stare at the laser processing operation. Observation of laser light through binoculars, microscopes, magnifying glasses, etc. is prohibited.
3). Do not store explosive and flammable items in the laser processing area.
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